Frequently Asked Questions

Most questions are answered using our at our Frequently Asked Questions.

I placed my order where is my file(s)?

You files are available for download immediately after your order is placed. Please visit our ‘Download Section‘ to download your files.

I just ordered my website, how long does it take

Once we’ve collected all the relevant information about your website should take anywhere between 1-2 weeks to get completed.

How long will delivery take?

If you ordered crafting products from BeCrafting delivery make take 2-3 weeks. We buy directly from manufacturers overseas so some orders may take a while.

How secure is shopping in the Online Shop? Is my data protected?

Our websites, BeCrafting and we develop and host are all 100% secured with SSL Certificates.

What exactly happens after ordering files?

When an order is placed you will receive a confirmation email. Downloads are available immediately through our ‘Download Section‘. Crafting products ordered through BeCrafting may take 1-3 weeks to get delivered.

Do I receive an invoice for my order?

Yes, Invoices are emailed after your order is placed.

If you did not get it in your email please check the bulk / junk folder of your email box.